Shipping policy
Last updated: April 13, 2026
At Velmora, we are committed to delivering your orders quickly, safely, and reliably.
Order Processing
- All orders are processed within 1–3 business days
- Once processed, your order will be shipped as soon as possible
Shipping Time
Estimated delivery time:
🌍 7–14 business days
Shipping times may vary depending on:
- Your location
- Local shipping carriers
- Customs processing
- Seasonal demand
Tracking Information
Once your order is shipped, you will receive an email with your tracking number so you can follow your delivery in real time.
Shipping Delays
While we aim for fast delivery, delays may occur due to:
- High order volume
- Customs inspections
- Carrier issues
- Weather or unexpected events
We appreciate your patience and understanding.
Lost or Delayed Packages
If your order is significantly delayed or appears lost, please contact us and we will assist you in resolving the issue.
Incorrect Shipping Information
Please ensure all shipping details are correct at checkout.
Velmora is not responsible for orders delivered to incorrect addresses provided by the customer.
Contact Us
For any questions about your order or shipping: